Technical Support

CommTel offers flexible multi-technology and multi-vendor support services. We take an

end-to-end view of networks, helping you to resolve issues quickly and completely. Our unparalleled expertise in building and supporting critical communications infrastructure gives CommTel the experience to solve your network problems

As industries evolve and competition increases, a stable, efficient and effective network infrastructure becomes increasingly critical to the success of your business. From the planning and development of network architecture, to the identification and resolution of issues, CommTel can assist. CommTel provides end-to-end support for networks built with multiple vendors’ equipment and technologies. When implementing new technologies or making network changes, operations and maintenance staff face increasingly greater challenges to deliver improved services.

 

With our in-depth knowledge and understanding of your network, we can help your technical team with:

  • Diagnostic guidance
  • Setting up for optimum performance.

 

We can also coach your technical team through installation and maintenance issues. As networks become increasingly sophisticated, built up with equipment from multiple vendors, they become more complex to support.

 

We understand your network as a whole, so we can help you with problems that sometimes can’t be reduced to a single element.

 

We can also draw on our vendors’ worldwide technical resources to reach a resolution.

 

If you are an existing customer, you can access the CommTel ServiceDesk below.

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