CommTel Internal Policies

• AIO5000 - Security Management System Policy
• ABO0020 - Quality Policy
• ABO0017 - Environment & Sustainability Policy
• ABO0015 - Health & Safety Policy
• Whistle blower Policy
• Data Protection & Privacy Policy

ISO Accredited

Quality Management

Delivering an outstanding customer experience, all-the-time and everywhere, encompasses the following fundamental principles:

We view quality through the eyes of our customers

We create remarkable customer experiences through exceptional people, products and services

We drive improvement through focus, measurement and accountability

Our quality management system has been certified by SAI Global against the ISO 9001 standard

Health & Safety

CommTel strives for excellence in health and safety management. Our management systems provide the framework to help identify and minimise potential hazards, risks and anything that adversely affects our employees, communities, environment and resources.

CommTel is committed to:

Complying with applicable environmental, health, safety and security laws, and to meet customer and community needs and expectations

Identifying and assessing opportunities to reduce workplace hazards and risks

Promoting employee involvement at every level of the organisation

Monitoring performance for continual improvement

Providing the appropriate resources to honour our commitments

Our Health and Safety Management System has been certified by SAI Global against the ISO 45001 standard.

Environment

CommTel is committed to conducting business in an environmentally aware and responsible manner. In order to ensure that our practices are conducted with minimal environmental impact, we work in close cooperation with our business partners to achieve this. We continually look to improve where possible.

CommTel actively takes part in the following:

Assess eco footprint to identify impacts and move towards more sustainable practices

Identify waste streams and options for more effective waste management

Use its objectives and targets to continually improve its environmental performance

Setting and reviewing objectives and targets

Our Environment Management System has been certified by SAI Global against the ISO 14001 standard.

Information Security

CommTel understands the importance of Network and Information security and has implemented a framework to pro-actively manage security risks.

Given our involvement in the design, integration, construction and support of our customer’s networks, we have in place systems and processes to:

Consider security as part of our design process

Manage security of our physical and virtual facilities

Assess and monitor the suitability and behaviour of employees

Assess the security characteristics of our products, software and partners

Our Security Management System has been certified by SAI Global against the ISO 27001 standards.